| Primary product focus | A broader marketing workspace for brand context, creative production, media, social publishing, reporting, and SEO content. | An AI Customer Experience and Agent Experience Platform for monitoring and optimizing how AI systems represent and consume a brand. |
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| Brand organization | Uses separate brand workspaces containing Brand Kit context, media, profiles, posts, reports, and search projects. | Core includes one brand workspace, while Agency and Enterprise support broader multi-brand requirements. |
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| AI engine coverage | Exact production engine coverage must be verified before publication. | Core monitors ChatGPT, Perplexity, Google AI Overviews, and Copilot. Enterprise expands to nine engines, including Claude, Gemini, Meta AI, Google AI Mode, and Grok. |
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| Prompt tracking | Current prompt monitoring, segmentation, and refresh depth require verification. | Core includes up to 125 unique prompts and 5,000 responses monthly, with expanded Enterprise allowances. |
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| Mentions and presence | Current AI-answer presence and mention capabilities require live confirmation. | Tracks brand presence, product presence, mentions, trends, funnel stages, personas, and competitive visibility. |
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| Citations and sources | Citation and source-URL tracking must be confirmed before a direct parity claim. | Tracks citations, source domains, linked pages, owned sources, third-party sources, competitor sources, and social sources. |
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| Sentiment | Current AI-answer sentiment functionality requires confirmation. | Tracks sentiment and changes in how supported AI systems describe the brand. |
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| AI customer experience | Oolook is positioned around broader marketing execution, with exact AI-customer-experience scoring requiring verification. | Analyzes how AI agents represent the brand across personas, funnel stages, products, answers, sentiment, and recommendation contexts. |
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| Hallucination and accuracy | Hallucination monitoring should not be claimed without production evidence. | Monitors answer accuracy and brand-information gaps, although a dedicated named hallucination score was not verified. |
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| Website diagnostics | Oolook provides SEO content workflows, but dedicated AI-crawler diagnostics require verification. | Provides site maps, agent-traffic analysis, page diagnostics, technical blockers, editorial blockers, audits, and recommendations. |
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| Agent Experience Platform | A parallel crawler-specific content layer is outside the established Oolook scope. | AXP provides an optimized content layer for AI agents and crawlers without changing the human-facing website. |
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| Content generation | Generates captions, images, coordinated carousels, moodboards, and researched SEO articles. | Provides basic content generation on Core and advanced AI-oriented content generation on Enterprise. |
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| Traditional SEO | Supports researched article generation, evaluation, editing, reevaluation, and optimization. | Focuses on AI-agent consumption and site readiness rather than classic keyword, backlink, rank-tracking, and broad SEO workflows. |
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| Social creation | Provides captions, images, carousels, media workflows, drafts, and destination-specific social content. | Native social-media content creation was not verified. |
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| Media processing | Includes background removal, resizing, reframing, grading, palette extraction, and image or video upscaling. | A comparable native marketing-media processing suite was not verified. |
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| Social publishing | Supports scheduling, validation, queue states, retries, and status monitoring for supported social destinations. | Multi-network social publishing and scheduling were not verified. |
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| Analytics and reporting | Provides available connected social reports and workflow-specific output. | Provides dashboards for presence, citations, competitors, sentiment, prompts, trends, diagnostics, and AI customer experience. |
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| API and BI | Public API and BI capabilities depend on current product scope. | Enterprise includes Query API, Advanced API, Looker Studio access, MCP, and broader reporting capabilities. |
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| Security | Enterprise security details depend on current Oolook commercial terms. | Publishes SOC 2 Type II, Google SSO on Core, and SAML or OIDC SSO on Enterprise. |
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| Free access | Offers an available Free plan, with limits loaded from the current pricing API. | Provides a free visibility audit, but no permanent free product plan was confirmed. |
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| Pricing basis | Plans meter work across brands, profiles, posts, storage, AI credits, reports, and support. | Pricing is driven by prompts, monthly responses, engines, workspaces, licenses, countries, languages, audits, and Enterprise features. |
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